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Contact and Support
Contact & Support
Structured communication channels for wholesale inquiries, customer support, and service information.
General Information
Please consult our Frequently Asked Questions (FAQ) section before contacting support. Many common questions can be resolved quickly and directly there.
Business Inquiries (Wholesale)
Email: [email protected]
WhatsApp: (+86) 156 0298 3272
Customer Service (After-Sales)
Email: [email protected]
WhatsApp: (+86) 156 0298 3272
Service Hours
Monday – Friday
09:30 – 12:00 / 13:30 – 18:00 (GMT+8)
Location
Dombühler Str. 9
90449 Nuremberg
Germany
Availability
Technical and phone support is available on business days between 08:00 and 17:00. Please take regional time differences into account when reaching out.
Communication Standards
Our goal is to process all inquiries quickly, clearly, and in a structured manner, providing professional responses within a short timeframe.
Trust & Transparency
All contact information provided is official and intended to ensure secure, trackable, and direct communication with our team.
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